Whitepaper

The Role of Generative AI in Enhancing CPG Sales Teams' Productivity and Engagement

Looking ahead, generative AI will undoubtedly become an integral tool in the sales landscape across various industries.

The Role of Generative AI in Enhancing CPG Sales Teams' Productivity and Engagement

Understanding the Challenge

Scaling sales strategies in CPG: A complex and demanding landscape

Addressing an increasingly complex customer base 

Navigating buyer challenges and priorities 

Fully leveraging the potential of diverse data and insights within sales processes

three woman sitting near patio umbrella
What is generative AI?

Generative AI encompasses a suite of advanced artificial intelligence technologies that use preexisting input material – such as text, images, or other data types – to produce novel, original outputs at a speed, quality, and accessibility level that surpasses traditional content creation methods. Employing self-learning algorithms to analyze and process available information, generative AI can be utilized in a variety of applications, ranging from generating images and videos to producing extensive textual material and even composing songs.

However, while generative AI's potential in terms of speed and output quality is nearly unparalleled, this emerging technology still exhibits noticeable limitations. For instance, it lacks the capacity to independently produce comprehensive sales presentations from raw data or to ensure factual accuracy without reliance on human support. To reap the full benefits of AI, we must acknowledge and overcome these weaknesses through strategic collaboration and coordination between human teams and AI-tools, combining the finest strengths and capabilities of both. 

Looking ahead, generative AI will undoubtedly become an integral tool in the sales landscape across various industries. Be part of this revolutionary trend and upgrade your CPG sales teams' capabilities with the incredible possibilities offered by amplify™.

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Here are some ways that you can use generative AI as a sales team in CPG.

ONE

Save Time

ONE

Save Time

With generative AI, your sales teams can significantly cut down the time spent on task analysis or tailoring sales stories to customers, enabling your workforce to focus their proficiency on what matters the most - developing and maintaining positive client relationships.

TWO

Simplify complex messages

TWO

Simplify complex messages

Sales teams can quickly analyze and understand insights, then generate concise and clear output. AI can summarize, rephrase, or extract key information, enabling effective communication while maintaining accuracy. By automating this process, it saves time and enhances comprehension for both creators and recipients

THREE

Breakthrough writers block

THREE

Breakthrough writers block

As a writer, it's common to face difficulties while transitioning from one thought to the next. Incorporating AI into your writing process can help you overcome writer's block at the click of a button and ensure no sales opportunity is missed. In a short time, writing with AI can be an exhilarating process that leads to remarkable content. So embrace the challenge, and let the power of technology take your writing to the next level.

FOUR

Connect insights to decisions

FOUR

Connect insights to decisions

The customer landscape that sales teams face in CPG is fast moving and complex. Often this makes it difficult for sales teams on the front line of your organization to identify connections between the insights that are available to them and what is relevant to their customer. AI enables those teams to do this by taking contextual information about the customer and linking it to the consumer picture that you want to describe.  It also ensures that the story is linked to your brands and portfolio.

FIVE

Synthesize information

FIVE

Synthesize information

When it comes to insights, generative AI can do more than just summarize a heap of research.  It can highlight key takeaways and generate executive summaries for your customer meetings - super fast! With this technology, sales teams can leverage large volumes of insights (those 50-page slide decks!) to discover patterns that traditionally take weeks to uncover. This enables sales teams to unlock new perspectives and make more informed decisions with their customers and buying teams.

SIX

Tailor sales to buyers needs

SIX

Tailor sales to buyers needs

When engaging with retail buyers, it is crucial to deliver the story in a tone that drives action. Every buyer is unique, having varying degrees of decision-making authority, engagement on specific topics, receptivity to your brand and commercial priorities, and multiple other behavioral data points. The integration of generative AI makes it effortless for sales teams by seamlessly adjusting your story to match your buyer’s unique profile. Remember, inspiring buyers through personalized content is the key to accelerated growth.

SEVEN

Ideate around customers' priorities

SEVEN

Ideate around customers' priorities

If you find yourself in search of new concepts, generative AI can be a valuable tool to fuel the ideation process. While it may not single-handedly produce a revolutionary idea, it can significantly ease the initial hurdle of putting ideas on paper for sales meetings. Think of AI as an always-available team member: an invaluable resource in today's era of distance work.

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